Enhance your shopping experience with our efficient shipping services from our Melbourne warehouse!

Normally, we offer complimentary shipping for orders over $99. For those under this threshold we charge a Flat Rate of $8.95 Nationwide.

Place your orders by 5pm for swift next-day dispatch; orders placed after this time will be dispatched the following day. We strive to deliver your items swiftly, with most deliveries reaching metro areas on the east coast within 3 working days.

Please note, deliveries to WA, TAS, SA, NT, and remote country areas might take up to 10 business days. If you need your order urgently, contact us for express shipping options (additional fees apply).

Once your purchase is complete, our team prioritizes dispatching your product. You’ll receive an email notification with tracking details when your order is on its way. We use reliable courier services including Star Trek, AusPost, TNT, and Parcelpoint for shipping. If you’re not home at the time of delivery, the courier will leave a notification card. Your product can then be collected from your local courier depot.

At HIGH5 Nutrition, we’re dedicated to exceptional customer service and high-quality products. If an item is unavailable or we can’t fulfill your order, we’ll inform you within 2 business days to discuss a backorder, alternative product, or a full refund.

Please be aware that during public holidays and the festive season, there might be delays in courier services. We appreciate your understanding and patience during these periods.

For the safety of your parcels, our courier services, including Australia Post, take utmost care. However, we’re not liable for any loss or damage caused by these services, except in cases of our fraud or wilful misconduct. This includes scenarios where parcels are:

A. Left at your delivery address as per your request.
B. Left at your address in a way that differs from your specified delivery instructions.
C. Not left at your address and require collection from a Post Office.

Thank you for choosing HIGH5 Nutrition for your wellness needs. We’re here to ensure a smooth and satisfactory shopping experience!